Sioux - Hudson Literacy Council
41 King St., Box 829, Sioux Lookout, Ontario P8T 1B8








Customer Service
Are you interested in working in the customer service field? There are actually VERY few jobs where you won t need to have customer service skills! This short course will explore the most valuable customer service skills such as communication skills, coping with stress at work, time management, positivity and conflict resolution.

Lesson 1: What is Customer Service
Lesson 2: Time Management
Lesson 3: Positivity
Lesson 4: Communication Skills
Lesson 5: Conflict Resolution
Lesson 6: Coping with Stress at Work
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Session ID: Customer Service
Dates: Sep 3, 2024 - Dec 31, 2024
Time: Anytime
Registration End Date:
Dec 20, 2024 12:00 AM
Comments: Learning System: Moodle (Short Course)